Last updated: June 2026
Because the Scouting Report is a digital product delivered immediately upon purchase, all sales are generally final once the PDF has been generated and delivered.
We will issue a full refund if any of the following occur:
1. The PDF failed to generate after a successful payment and you did not receive your report. Contact us within 7 days of purchase and we will issue a refund or attempt to regenerate the report.
2. You were charged but never received the report due to a technical error on our end.
3. Duplicate charges for the same purchase.
Refunds will not be issued because you did not enjoy the content, disagreed with the AI-generated comparison, or found the report less detailed than expected. Sample content and clear product descriptions are available on the homepage prior to purchase.
Email support@nbacompfinder.com from the email address used at checkout. Include your Stripe receipt or transaction ID. We respond to refund requests within 3 business days.
If you have an issue with your purchase, please contact us first before initiating a chargeback. We are nearly always able to resolve the issue directly.